Shopify enables automatic cart abandonment emails as the default. If you want to create and use abandoned cart automation in MailerLite, you will need to turn off the default abandoned cart emails in Shopify. Otherwise, your customers will receive two different emails every time they leave items in their cart.
To turn off the default abandoned cart emails in Shopify:
Navigate to your Shopify admin panel.
Click Marketing.
Choose Automations.
Select the three horizontal dots next to the Abandoned checkout settings.
Choose to turn off or delete the workflow. This will disable Shopify abandoned cart emails.
6. Confirm by clicking Turn off.
All done! You’re now ready to create a responsive abandoned cart email to send to your subscribers.
Want to learn more about abandoned cart emails? Take a look at these 10 amazing abandoned cart emails to increase sales.