Jr People Operations Specialist
Job description
MailerLite is one of the fastest-growing email marketing platforms, helping more than 1 million businesses around the world grow their audiences, sales, and overall success. Today, we are a team of over 180 dreamers, adventurers, and world travelers, united by our passion for innovation and our belief in the power of effective communication.
We’re currently looking for a Junior People Operations Specialist to join our dynamic People Experience Team. In this role, you'll be instrumental in overseeing various organizational tasks, ensuring smooth operations, and providing general support to our team. You'll have the opportunity to grow, take ownership of projects and processes, manage the day-to-day administration of People Operations processes, and co-organize and coordinate the company’s retreats. If you're passionate about organizational work, have excellent attention to detail, and genuinely love to help people - we'd love to have you on board. 🚀
Why MailerLite?
Wondering why we think you’ll love working with us? Here are our favorite 6 reasons!
We are always looking for improvements and new ideas. Do you want to implement something? Write up the idea and start working on it.
As part of a team that's always looking for new, innovative ways to offer value for customers, you'll constantly be experimenting, learning, and trying out new things.
We expect you to take full responsibility and ownership of your tasks. Team leads avoid micromanaging and minimize interruptions so you can stay focused on your assignments.
Whenever you’re stuck, your teammates with a wide range of different expertise are ready to help you grow. And they’d love for you to share your knowledge too!
We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase.
While most of your tasks will be done remotely, this hybrid role offers the best of both worlds — work from the comfort of your home and occasionally collaborate in person with your team at our Vilnius office.
What you will work on
Manage the day-to-day administration of benefits, leaves of absence and other People Operations processes
Assist in the development and execution of People Operations procedures and policies for improving employee experience as well as the efficiency of the People Experience Team
Working closely with the People Operations Manager to identify gaps and process improvements with existing systems
Support the onboarding process by preparing contracts and agreements, and enrolling new employees in company benefits and payroll
Provide general support to colleagues in the area of people operations
Take care of the Vilnius office and organize local events for Lithuanian/visiting colleagues
Coordination and arrangement of business trips
Working with the Finance team to ensure data integrity
Encourage employees to work in a positive environment
What we expect from you
You have some experience in an Administrative Role
You are enthusiastic about growing in this role and eager to learn the nuances of People Experience from our team
Very good verbal and written communication skills in English & Lithuanian
Passion for administrative and organizational work
Willingness to learn new skills within the role
Flexibility and a genuine willingness to provide urgent assistance (if needed)
Outstanding attention to detail
A self-motivated attitude and ability to work alone
Accountability and adaptability
You are a people person with a positive, can-do attitude
You live in Vilnius or nearby. This is a hybrid role that requires physical presence in our Vilnius office
Bonus skills
Understanding of Lithuanian Labour Law & Accounting
Experience organising events, group trips or extensive personal travel experience
Experience in managing office
Remote/Hybrid work experience
Team Achievements
We're incredibly proud of our team and love celebrating their accomplishments. At MailerLite, we believe in recognizing hard work, creativity, and collaboration.
Here, we share some of the standout achievements that highlight the passion and talent within our team.
This year, our People Operations team successfully organized a workation for over 180 employees in Spain. The event brought together our globally distributed team for a week of collaboration, learning, and fun. With meticulous planning and flawless execution, we created an unforgettable experience that strengthened team connections and fostered creativity in a fresh environment.
We took a major step forward by migrating all HR documentation to a new HR system. This transition required detailed planning and precise execution, making our processes more efficient and improving access to essential HR resources. The migration has enhanced our team’s ability to work seamlessly and stay organized as we continue to grow.
Implementing an automated system has been a key milestone in improving our operations. Previously, managing laptops involved manual tracking, ordering, and delivery, which was time-consuming. The new system has streamlined the entire process, saving us time and ensuring a more efficient and reliable workflow for equipment management across the company.
What we offer
Yearly gross salary: $24,000
Hybrid work model - most tasks are done remotely, but this role requires physical presence in our Vilnius Office regularly (2-3 times/week)
International health insurance provided with coverage in most countries. Monthly health care payout available in select countries where coverage is limited
Company-paid retreats. Once per year we gather for a week in an exotic location to work, learn and have fun together
31 days of vacation per year. We encourage you to unplug and recharge!
12 paid sick days for your physical and mental well-being, no doctor's note required. Parents can use them to care for their sick children
4 creative days. One paid day off per quarter to do something creative and fun
12 parental days per year. Enjoy one paid day off each month to treasure time with your children
Parental leave. Enjoy paid bonding time at 100% of your salary when welcoming a new child into your family through birth or adoption - 3 months for primary caregivers and 1 month for secondary caregivers
Parenting budget of $1000. Celebrate the arrival of your little one, whether through childbirth or adoption, with a special gift from us
Joy Budget. Annual budget to spend on whatever that brings you joy
MacBook and other tools that'll help you to do your job efficiently
For more information, visit our Hiring journey and FAQ pages.
Meet your Team Lead
Remis
Hey!
My name is Remis (Remigijus), and I am the Chief People & Culture Officer here at MailerLite. I’ve been with the company for more than 8 years, having grown through different customer and colleague-facing roles. I am uber excited to this day because it’s an inspiring and diverse workplace to be in, full of enthusiastic and motivated people from different cultures. We have ambitious, yet down-to-earth management, passionate about the future of this company, its people, products, and long-term success.
I truly believe MailerLite offers the best professional opportunities and is literally transforming and inventing organizational culture.
We focus on people
Our company is built on core values that shape our supportive culture. We strive to create a welcoming, valued workspace that fosters freedom, creativity and mutual respect.
Interested?
Don't send us a CV, we like to do things differently. Complete the application form below.