Email domain authentication

To get started:

1. Head to the Account settings page.

2. Select the Domains tab.

3. Click Add domain.

4. Enter the email address you wish to use to send emails from and click Save.

5. Click on Authenticate.

If your DNS provider is one of our partners, you can take advantage of our automatic setup, which simplifies the process even further.

A popup will appear, prompting you to start the authentication process. Click Continue.

This tool will scan your domain, and detect which provider is the host.  Once the provider has been detected, follow the instructions to connect to your domain.

If your provider is not detected using the above method, we've got you covered with manual domain authentication 👈

In short, domain authentication allows servers of the world to know that the email address you use to send emails is really yours. For you, it means that your email is less likely to bounce or end up in your readers' spam boxes. Though the one-time setup can be a bit challenging, it’s more than worth setting it up. We’ll show you how!

Once your domain has been verified, you then need to authenticate the domain itself, so the worldwide servers know you are indeed the legitimate owner of the domain.

To start the authentication process, click on Authenticate. You'll see a pop-up with two TXT records.

1. DKIM: Copy the code and add it to your TXT records in your hosting panel

2. SPF: Copy this code too after you've set up the DKIM and add it to your TXT records

In the video tutorial, we'll show you how to add these TXT records in the hosting panel. However, since everyone uses a different hosting service, it might be different for you. A hosting service could be Namecheap, GoDaddy or any company you have used to buy your domain and/or hosting package from.

Please contact the support team of your hosting provider to add your personal records if you are having trouble adding them yourself. You only need to add these settings once and then your domain will be verified permanently.

In some cases, you need to add a dot “.” at the end of the TXT name, but this depends on your hosting company.

It can take up to 24 hours for the servers to see your updates, so sometimes you need to wait a little for the results to show up.

Once you're all set up it will look like the emails come straight from your server. However, sometimes—depending on the email client, like Gmail—it can happen that it shows that you've sent your email from a third-party email provider like MailerLite. Don't worry about that! By adding the DKIM/SPF records you've done everything you could, there is unfortunately nothing more to improve. Sometimes these email clients are stubborn and just do their own thing.

For more information, check out our help article about the verification, authentication, and alignment of your domain.