How to request a dedicated IP

A dedicated IP is a private IP address that is only associated with your sender address–which gives you full control of your sender reputation.

Getting a dedicated IP is ideal for high-volume senders who meet the following criteria:

• The account least one authenticated domain

• The account sends a minimum of 50,000 emails on a weekly basis 

To request a dedicated IP, get in touch with a Customer Success Manager to request a preliminary assessment to find out if your account would benefit from its own IP address.

If your assessment determines that your account would be suited to a dedicated IP, our deliverability team will take care of enabling and warming up your IP.

A dedicated IP is a private IP address that is only associated with your sender address, which gives you full control of your sender reputation. 

Getting a dedicated IP is ideal for high-volume senders to take full control of their deliverability. This means that you won’t share the same sender IP address with other accounts.

You can request a dedicated IP as an add-on for $50 per month.

To request a dedicated IP, get in touch with our Support team to request a preliminary assessment to find out if your account meets the criteria:

• The account is in good standing 

• The account has at least one authenticated domain

• A minimum of 50,000 emails are sent on a weekly basis 

• Emails are sent on a regular basis

If you think your account qualifies to receive a dedicated IP:

1. Head to Plan and billing.

2. Under the Add-ons section, select Order dedicated IPs.

1. Click on Request. 

Our Support team will get in contact with you within 24 hours of your request for the preliminary assessment. 

If the account qualifies for a dedicated IP, then our Support team will notify the Deliverability team. 

From here, the Deliverability team takes care of enabling and warming up the new IP, which may take a few weeks. 

Our Support team will then notify you whenever the dedicated IP is ready to be used.