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How to change your login credentials

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To change your login email:

  1. Navigate to the right-hand drop-down menu and click My profile.

  2. Scroll down to Login details.

  3. Next to the Email address field, click the Change email button.

4. Enter the new email address you wish to use to log in, and your current password.

5. A verification email will be sent to the new email address.

6. Once received, click on the Verify email address button in the verification email.

7. Your login email address will be updated.

To change your password: 

  1. Navigate to the right-hand drop-down menu and click My profile.

  1. Scroll to Login details and click Change password.

  1. Enter your current password.

  2. Enter your new password.

  3. Re-enter your new password and click Save changes.

Note: We recommend changing your password every 60 days to maximize account security.

In order to change your login email address, add a new user to your account and enter your new email address. Once your new email address is a user, you can delete the old user by navigating to the Users page from the right-hand drop-down menu.

If you only want to change your password: 

  1. Navigate to the right-hand drop-down menu and click My profile.

  1. Scroll to Login details and click Change password.

  1. Enter your current password.

  2. Enter your new password.

  3. Re-enter your new password and click Update.

Note: We recommend changing your password every 60 days to maximize your account security.

Last time edited: Apr 5, 2023